Steps To Close Your MedEd Email Account

If your status as an actively enrolled SOM student changes due to graduation, leave of absence, or withdrawal, please take the following steps beforehand. This action will preserve your valued computer files and minimize the risk of missing email sent to you.  EdCom will work with you to ensure your transition occurs with the least amout of disruption to your services.

1. Arrange for a new email account
   
   • Once your status changes from SOM student, you will need to consider a new email account on a system other than your MedEd Student Exchange (WebOutlook) system. 
   • Depending on your situation, you might consider a commercial internet service provider, a new education institution, an employer, etc.
     • If you become UCSD resident,  your new department/program will likely be providing your email service.
     • As of December 2009, the UCSD Alumni Association no longer offers email services for members or new graduates.
2. Redirect your @ucsd.edu email to your new account. See ACT mailbox change utility  for details.
   
   • You mail can be redirected (forwarded) for up to one year from the date of graduation, according to current UCSD and MedEd policy.
   • If you become UCSD staff or faculty, Campus will retain your @ucsd.edu mail address record beyond the one-year mark, assuming that your department requests to keep your UCSD email address active. Note, you still need to obtain a new account or have your account moved to a non-student mail server as indicated in step (1).
3. Move copies of your important computer files to portable media, your home computer or another computer account. (See ACT's Transferring Files  page for Campus Unix accounts or EdCom's Remote Access page for your MedEd account).
   
   
4. Ask ACMS and MedEd EdCom to delete your account from student/instructional systems. To do this login to your account BEFORE IT CLOSES and send a message to acs-consult@ucsd.edu and support@meded.ucsd.edu requesting that your account be deleted. Here's why:
   
   Since ACMS typically suspends accounts for two quarters before actually deleting them, there's the potential problem that mail messages may accumulate on the suspended account. That's a bad situation in two ways. First, you will not be able to access the messages, and second the sender assumes you received them. Part of the solution is to arrange for email service on another host and redirect your username@ucsd.edu address to the new destination (as described above). However, that is not a complete solution. If for example your ACMS student email account was on MedEd Student Exchange and someone sent mail directly to your exchange using an address of the form username@AD.ucsd.edu, the message would still end up stranded on your suspended account on MedEd Student Exchange account. Unfortunately ".forward" files do not function on suspended accounts. So the best solution in this case would be to have the account deleted from AD/MedEd Student Exchange. That way messages would not become stranded; anyone who sent directly to your MedEd Student Exchange would receive returned mail and they would know that you did not receive the message.
   
   In the email to acs-consult@ucsd.edu AND support@meded.ucsd.edu, you can simply say, "I have graduated. Please delete my medical student email account, jsmith@ad."
   
   IMPORTANT: SEND THE REQUEST FROM YOUR UCSD ACCOUNT so ACMS and MedEd EdCom can be sure the message is from the actual owner of the account. Exception, if your campus name@ucsd.edu address is directed to an off-campus address, it will suffice to send the request from that off-campus address.