Managing SPAM at UCSD

EdCom takes advantage of the SPAM firewall that UCSD provides for all campus Exchange email accounts.  For an overview of UCSD's spam identifying system, and detailed instructions for various email applications, please check the Spam Overview page on the UCSD Blink website. Please be advised, if you do sign up for the ACMS Barracuda SPAM firewall, you will be responsible for checking your quarantine report often throughout the day.

Using the UCSD Spam Firewall - "Barracuda"

The firewall works by scoring email against a variety of different processes designed to catch SPAM email. It then looks at the resulting score and decides: if an email is legitmate and delivers it, or if it is spam and quarantines it. When you sign up for the Barracuda SPAM Firewall, all email sent to your account will undergo this process and will either go to your inbox or to your quarantine.

When Barracuda is enabled, a daily quarantine email will appear in your inbox. From here you can either ignore the caught spam, accept delivery of a message if it isn't spam, or whitelist a sender so email from them will always go to your inbox. You may also disable the firewall if you don't wish to use it anymore. The instructions below will walk you through enabling, configuring, and disabling the SPAM firewall for your account.

• Enabling the SPAM Firewall
• Delivering Email that isn't SPAM
• Disabling the SPAM Firewall

Enabling the SPAM Firewall For Your Account

1. Go to https://bigfish.ucsd.edu.
   


2. For the Username enter your email address (don't forget the @ad.ucsd.edu), leave the password blank, and click the Create New Password button.



3. A password will be emailed  to your inbox and the page will say Account Created.
   
   
4. Check your inbox and open the email from ACS Barracuda SPAM Firewall.  Make note of your username and password.
   

Delivering Email that Is NOT SPAM

A SPAM summary will be sent to your email account every morning and will allow you to review messages tagged as SPAM. If a message is not SPAM, click the Deliver link next to it (to have it sent to your inbox). If you wish to receive all email from that sender, click the Whitelist link.

Disabling the SPAM Firewall

If you want to disable SPAM filtering, click the login link at the bottom of a SPAM Summary message. Then click the Preferences tab at the top of the page, followed by the Spam Settings tab. Check No next to Enable Spam Filtering and click the Save Changes button to finish.