Frequently Asked Questions

1. I have forgotten my password. How do I get it?
   At the CoursEval Login page click on the "Problem logging in? Click here" link in the bottom of the login box. The next screen will ask for your email address. Enter the email address that is used in CoursEval. If it recognizes the email address it will send an email to that address with your login information. If the system does not recognize the email address contact our office at meded-oede@ucsd.edu explaining your problem and we will assist you as soon as possible.
2. How do I find out if I did not complete an evaluation?
   CoursEval maintains a list for you of evaluations you were assigned but did not complete before the evaluation closed. Your list can be found by logging into your CoursEval account, then putting your cursor over the "Survey" option on the main menu, then selecting "Incomplete Surveys" from the drop-down list. Once you are in the Incomplete Surveys screen be sure the list display filters are set correctly for the year and period of the surveys for which you are searching.
3. The menus are moving all over my screen! How can this be fixed?
   PC Users
   

   The menus in CoursEval are set up and positioned when the page is loaded. If the size of the browser window changes before another page is loaded or the current form is refreshed, the drop down menus will not appear in the proper location. Please try the following:

   • Refreshing or reloading the page
   • Try selecting another main menu item
   • Try clicking on "Home" in the main menu and then try the menus again
   • One other option is to click on the menu option, then very carefully move your cursor horizontally over to the drop-down menu location. Then move the cursor vertically to the item in the drop down menu you wish to select. If you continue to have difficulties with your menus please contact our office at meded-oede@ucsd.edu or Mark Olesen, Evaluation Analyst at (858) 534- 0354.

   Mac Users
   

   In regard to the Mac, it is recommended that you use the latest version of NetScape as your browser. Safari on the Mac is usable provided that you do not change screen size.

    

   Internet Explorer for Mac is not dependable.

    

   One option is to click on the menu option, then very carefully move your cursor horizontially over to the drop down menu location. Then move the cursor vertically to the item in the drop-down menu you wish to select.

    

    

   If you continue to have difficulties with your menus please contact our office at meded-oede@ucsd.edu or Mark Olesen, Evaluation Analyst at (858) 534- 0354.

4. How do I view or print a report?
   Instructions for viewing or printing evaluation reports are available in the Users Guides section of our web site at meded.ucsd.edu/ugme/oede/evaluation_mission/users_guides/. Please select the user guide appropriate for your role; Faculty, Student, Course Administrator, or Department Administrator.